Last updated: January 2026
These Patient Terms and Conditions apply to all patients who enquire about, book, or attend a private MRI scan with Private MRI Scan London (“we”, “us”, or “our”). By booking or attending an appointment, you agree to these terms.
About Us
Provider: Private MRI Scan London
Website: https://www.privatemriscanlondon.co.uk/
Email: info@privatemriscanlondon.co.uk
Address: 6 Liddell Road, London NW6 2ET
Scope Of Services
We provide private MRI scan services and related diagnostic imaging support. Our services are intended to assist with medical investigations but do not replace clinical diagnosis or treatment by your GP, consultant, or other healthcare professional.
MRI scans are diagnostic procedures only. We do not provide medical treatment or prescribe medication.
Booking Appointments
Appointments may be booked following an enquiry made via our website, email, or telephone. All appointments are subject to availability and suitability.
We reserve the right to refuse or cancel an appointment if an MRI scan is not clinically appropriate, safe, or suitable for the patient.
Patient Responsibilities
You are responsible for providing accurate and complete information when making an enquiry or attending your appointment. This includes disclosing any relevant medical history, implants, devices, or conditions that may affect your eligibility for an MRI scan.
Failure to disclose relevant information may result in cancellation of the scan for safety reasons.
You must follow all pre-scan instructions provided to you before your appointment.
MRI Safety And Eligibility
MRI scans use strong magnetic fields and are not suitable for everyone. Patients with certain implants, medical devices, or metal fragments may not be eligible.
Final eligibility is assessed prior to the scan. We reserve the right to cancel or postpone an appointment if safety concerns arise.
Fees And Payment
Fees for MRI scans will be confirmed prior to your appointment. Payment terms, including timing and accepted payment methods, will be communicated during the booking process.
Unless otherwise stated, payment is required before or on the day of your appointment.
Cancellations And Missed Appointments
If you need to cancel or reschedule your appointment, we ask that you notify us as soon as possible.
Late cancellations or failure to attend an appointment may result in a cancellation charge, which will be explained at the time of booking.
We reserve the right to cancel appointments due to unforeseen circumstances, equipment issues, or safety concerns. In such cases, we will aim to offer an alternative appointment or appropriate refund.
Scan Results And Reports
Scan images and reports will be provided in accordance with the service agreed at the time of booking.
Reports are prepared by qualified radiologists and reflect their professional opinion at the time of reporting. Results should be discussed with your GP or referring clinician.
We do not provide ongoing medical advice or follow-up care unless explicitly stated.
Confidentiality And Data Protection
We take patient confidentiality seriously. Personal and medical information is handled in accordance with UK GDPR and the Data Protection Act 2018.
Further details on how we use and protect your data can be found in our Privacy Policy.
Limitation Of Liability
We aim to provide services with reasonable care and skill. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence or for any liability that cannot be excluded under UK law.
We are not responsible for decisions made by third-party healthcare providers based on scan results.
Complaints
If you are unhappy with any aspect of our service, please contact us using the details below so we can try to resolve the issue promptly.
Email: info@privatemriscanlondon.co.uk
Address: 6 Liddell Road, London NW6 2ET
Changes To These Terms
We may update these Patient Terms and Conditions from time to time. The most recent version will always be available on our website.
Governing Law
These Patient Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Patient Terms and Conditions, please contact:
Email: info@privatemriscanlondon.co.uk
Website: https://www.privatemriscanlondon.co.uk/
Address: 6 Liddell Road, London NW6 2ET